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Privacy policy

We respect your privacy

his pharmacy is bound by the Australian Privacy Principles set out in the Privacy Act 1988.

About the information we hold

To help meet your health care needs we may hold and use records, including your name and address details, your medication record and other health care information that you or your treating doctor or other health practitioner may need to provide to us. This personal information will not be disclosed to overseas recipients and will be used only for the purposes of meeting your health care needs, unless you consent to its use for other purposes, or the law permits its use for other purposes.

Much of the information we ask for is because the law requires it to be collected. For example, the law requires us to collect personal details contained in your prescriptions (which is where we get most of our information about you) and, in some jurisdictions, we are required to collect some information like your driver's licence number when supplying medicines containing pseudoephedrine.

For some services we will not need to collect any personal information. You need to be aware that if you do not provide us with certain information about yourself, in some circumstances we may be unable to provide a service that you require.

Our disclosure and information practices

In accordance with other related policies on confidentiality, computer access and security, personal information we hold is stored in a secure manner and is not disclosed to any other person or organisation without your consent. However, we may need to provide your information to other health service providers if it is necessary to help us to provide services to you.
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